Please Read the Following Carefully:
Wilson Language Training Corporation® (“WLT”) has created this Site to provide you with information and access to the educational materials, programs, and services offered by WLT.
1. Types of Information You May Provide
We allow you to decide whether you wish to provide us with Personally Identifiable Information. Accordingly, we have structured our website so that you may visit us, and review a range of information about educational programs and services offered by WLT, without revealing your identity or providing any Personally Identifiable Information.
Some means for gathering personal data include our Online Registration Application for professional learning, Online Employment Application, and our Material Order Form. Users who wish to register for a professional learning program offered by WLT may be asked to provide Personally Identifiable Information. The data obtained through the Application Form is used internally at WLT to provide you with the services requested (such us creating an account in our online Academy), and in some cases by an associated college or university for the purpose of providing course credits.
WLT may use analytical tools, such as Mixpanel, to collect information about the use of our services. These analytics tools collect information, such as how often users use our Academy and what features they use. We use the information we get from these analytics tools to maintain and improve the app and our products. More information about Mixpanel’s data practices may be found online at http://mixpanel.com/privacy/. To opt-out of Mixpanel analytics, please go to https://mixpanel.com/optout/.
Please note that on occasion, WLT receives inquiries as to whether an individual is Wilson® certified or has otherwise participated in our programs. Our policy is to not disclose personal information about participants in our programs. WLT will however, unless you specifically request otherwise in writing, share information regarding the Wilson® credentials and the level of participation in our professional learning programs.
When you provide information on our Material Order Form to make a purchase, the transactional information that you provide is transmitted in a safe, encrypted format. WLT uses SSL (Secure Socket Layer) technology, an industry-standard protocol used to establish secure communications between a web server and a client. To maintain your security, your encrypted credit card information is sent to the credit card authority and approval status is sent back to us.
You may have the ability on our Site to pose certain questions to staff in order to learn more about services offered by WLT. You may wish to provide us with comments and feedback concerning our Site generally. By communicating with us in these ways, you may provide us with your email address and other Personally Identifiable Information. All data collected is stored at the highest level of security available to our web server.
You may opt out of receiving email or other information from us, or have your Personally Identifiable Information deleted from our databases, by following the directions set out in Section 7 (“How to Remove Your Information from Our Databases”).
We will not sell any Personally Identifiable Information you provide on our Site to any unrelated third party without your express permission.
When you browse our Site, the choices you make may provide information concerning your interests, and concerning the appeal and efficacy of associated Site features. Information concerning our visitors’ activities at our Site – which pages they visit, and how long they view these pages, for example – is Aggregate Information. This information does not identify a particular user, but does provide potentially useful data.
4B. Disabling Cookies
4C. IP Addresses
An “Internet Protocol” (IP) address is associated with your computer’s connection to the internet. We may use your computer’s IP address to maintain contact with you as you navigate through our Site. We also may use your computer’s IP address to provide you with personalized content. Similar to cookies, your computer’s IP address by itself does not identify you personally.
We may share Aggregate Information, and reports based on this Information, with third parties unrelated to the Site. No information which we provide to third parties will allow anyone to identify you, or determine anything personal about you. For example, we might report to unrelated third parties the number of users of our Site.
It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. These systems are structured to deter and prevent hackers and others from accessing this information. Due to the nature of internet communications and evolving technologies, however, we cannot provide, and disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.
If you request, we will remove your name and other Personally Identifiable Information from our databases. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. If you wish to remove your name and other Personally Identifiable Information from our databases, please create an email with the term “Remove” in the subject line, and send the email to the address listed in Section 16 (“Contact Us”). As an alternative, you may write to us with your request at the mailing address listed in Section 16. Please note, however, that if you request to remove some data that is required in order to provide you with our services, we may not be able to continue providing these services. For example, if you request we remove your email from our database, we may need to cancel your account in our online Academy since an email is required to login.
Please note that some information may be required to be retained by WLT for a certain time period for tax reporting purposes.
Because Aggregate Information does not personally identify our users, we do not provide our users with access to Aggregate Information, and users may not update, revise, or delete any Aggregate Information.
- WLT would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that WLT correct any information you believe is inaccurate. You also have the right to request that WLT complete the information you believe is incomplete.
- The right to erasure – You have the right to request that WLT erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that WLT restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to WLT’s processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that WLT transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you would like to exercise any of these rights, please contact us according to the instructions listed in Section 16.
Our Site is not directed at children, and we will not accept or request personal information from individuals we know to be under 13. In accordance with the Children’s Online Privacy Protection Act of 1998, if we learn that a child under 13 has provided us with Personally Identifiable Information, we will delete this information from our databases.
If you participate in any WLT recorded session, please know that WLT may use the recording only for educational purposes. When a session will be recorded, WLT will notify you and you will have the option not to be included in the recording.
To give you access to other helpful information, we may provide links to other sites. We provide these links as a convenience, and WLT does not endorse the content or services offered by, or the privacy policies in place on, these other sites.
WLT may use social networking platforms, such as Facebook, Twitter, or LinkedIn to communicate with our customers. Also, some tools on our Site allow you to share content from our Site through a third party social network. We do not control these social media platforms or your profiles on these services, nor do we establish privacy rules on these sites for how your personal information will be collected or used. If you use these social networking websites or the tools associated with them, please be aware that third party social networking services have their own privacy policies, and we advise you to read them.
As previously stated, upon request by a third party, and without otherwise disclosing Personally Identifiable Information, we may share information regarding certification and level of participation in our professional learning programs unless we receive a written request from the participant to not share this information.
You may contact us, for any reason, by email as follows: firstname.lastname@example.org.
You may contact us by mail as follows: Wilson Language Training Corporation, 47 Old Webster Road, Oxford, MA 01540Effective: November 1, 2007; revised February 2010, March 2013, April 2015, July 2019. © 2007, 2015 Wilson Language Training Corporation. All rights reserved.